Last Updated: 12 January 2026

1. Our Commitment to Privacy

This Privacy Policy explains how HKHelper.net collects, uses, and protects your personal data in compliance with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”) of Hong Kong.

2. Collection of Data

We may collect and process the following data about you:

a. Data provided by you: Information you provide when contacting us, subscribing to a newsletter, posting in forums, or submitting enquiries (e.g., name, email address, phone number, employment type – Helper or Employer).

b. Usage Data: Information collected automatically about your visit to the Website, such as IP address, browser type, pages viewed, and access times. (Collected via cookies and analytics—see Section 5).

3. Purpose of Data Collection

We use the collected personal data for the following purposes (or purposes directly related thereto):

• Improve website functionality and user experience
• Send requested information or newsletters or other subscription services you have requested.
• Respond to user inquiries
• Analyze website traffic via anonymized analytics
• Comply with legal obligations

4. Disclosure and Transfer of Data

All personal data collected will be kept confidential but may be disclosed or transferred to:

• Any person or body whom we are obliged to disclose under Hong Kong law or court order.
• Our professional advisors (e.g. lawyers, accountants) for the purpose of maintaining or operating the Website.
• Third-party service providers (e.g. web hosting, email service providers) who assist in the operation of the Website, strictly under obligations of confidentiality.

We will not sell or rent your personal data to any third party for marketing purposes without your express consent.

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

6. Third-Party Services

We use:

• Google Analytics: For anonymized traffic analysis
• Email marketing services: Only with your explicit consent
• Advertising networks: Which may use cookies for ad targeting
• Social media plugins: Which may collect data according to their own policies

7. Your Rights Under PDPO

Under the Personal Data (Privacy) Ordinance, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)

8. Cookies

We use cookies (small data files stored on your device) to collect Usage Data and improve your experience. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

9. Data Security and Retention

We will take reasonable steps to protect the personal data we hold from loss, misuse, and unauthorised access. We will retain your personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law.

10. Children’s Policy

Our Website is not directed at children under 13, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

12. Contact

For data access requests or privacy concerns: data@hkhelper.com.hk